Frequently Asked Questions

Find answers to your questions here

Is it mandatory to get service from an OSGB?
Every employer must appoint a safety specialist and a workplace physician. You can do this by employing them in-house or by taking service from an authorised OSGB. Depending on headcount and hazard class, in some small workplaces the employer may take on the specialist role under certain conditions; talk to us about your own case.
What determines the service durations?
They depend on headcount and hazard class: 10/20/40 minutes per employee per month for the specialist and 5/6/8 minutes for the physician (low hazard / hazardous / very hazardous). You can see your workplace's duration with the calculator on our site.
How often is the risk assessment renewed?
It is renewed every 6 years in low-hazard, 4 years in hazardous and 2 years in very hazardous workplaces. It is also updated without waiting for that period after new machinery, a process or building change, or a work accident.
How many hours is basic OHS training and how often is it given?
It is 8 hours in low-hazard, 12 in hazardous and 16 in very hazardous workplaces. Training is repeated every 3, 2 and 1 years respectively; new starters are trained before they begin work.
Is it possible to change provider?
Yes. The contract with the current provider is ended with written notice and the assignment is transferred in ISG-KATİP. We carry out the documentation and ISG-KATİP steps of this transition on your behalf; there is no legal service gap.
Who can access the client portal?
Users defined on authorised email addresses can access it. Health data is visible in the portal only to the workplace physician; the employer sees only the fitness-for-work decision and anonymous statistics.
Why do prices vary by headcount?
Because service time rises with headcount, specialist and physician time rises too. Package prices are calculated on these durations plus documentation and portal costs and do not go below the Ministry's minimum schedule.
How often should environmental measurements be done?
They are planned according to risks identified in the risk assessment; for factors such as noise and lighting they are generally repeated once a year or when processes change. In places with hearing-loss risk, the result is also passed to the workplace physician.
Which documents are requested at inspection?
The risk assessment, emergency plan, annual work and training plans, training records, examination records, OHS committee minutes, PPE issue records and the OSGB contract are the most requested documents. A file can be prepared from the portal in one click.

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WhatsApp +90 216 555 38 00 info@esenlikosgb.com.tr